We help businesses identify where AI and automation can create the biggest impact — from saving time and reducing costs, to scaling customer service and streamlining back-office operations. We then design and implement custom solutions such as AI chatbots, Voice Agents, process improvements, and system integrations to boost productivity and business value.

If your team spends too much time on repetitive, manual tasks or if your systems don’t talk to each other, you’re already a strong candidate. During our Opportunity Identification phase, we assess your current processes and identify areas where AI, automations, integrations and/or process optimisation can deliver the most immediate value.

We work across a wide range of industries, including professional services, education, health, construction, finance, and more. Because our approach is tailored, the industry matters less than the opportunities we uncover.

Some businesses see improvements within weeks, especially when we target “quick win” automations. Larger system rollouts or process transformations take longer, but we always map out clear timelines so you know what to expect.

Our solutions are designed to support your people, not replace them. AI Automations handles repetitive and time-consuming tasks, freeing up your team to focus on higher-value work like strategy, customer relationships, and growth.

We offer flexible engagement options based on your business goals. Some projects are scoped as one-off builds, while others are ongoing partnerships. The good news is automation typically pays for itself quickly by reducing wasted hours and increasing efficiency.

That’s where we come in. NovoPro provides training and support so your team feels confident using the tools we build. Our goal is to make AI and the automated workflows accessible, practical, and easy to adopt.

Yes. Whether it’s CRM, HR, finance, or project management tools, we specialise in integrating your existing platforms so data flows smoothly and your team works in sync.

The name NovoPro is built with purpose.

“Novo” comes from Latin, meaning new. While Latin is an ancient language, its influence still shapes the way we communicate today. In the same way, businesses must honour the value of their established processes while moving into the modern AI automation era. At NovoPro, we believe in carrying forward what works, then enhancing it with new technologies to create lasting value.

“Pro” stands for Professional — the way we manage our work and the quality of outcomes you can expect. It also stands for Process — because understanding your business processes, the value they deliver, and how to enhance that value is at the core of every automation strategy we design.

Finally, if you look closely, you’ll see NovoPro contains three “O”s. When overlapped, they form three intersecting circles with a central core. This core represents the sweet spot where AI, Automation, and Process converge — the place where business value is unlocked.

Simple: book a free 30-minute consultation. We’ll have a conversation about your business, challenges, and goals. From there, we’ll outline opportunities and suggest the right next steps to get results quickly.